Hotel Policies
Stay To Play Policy
All Nickel City Hockey tournaments have a “Stay To Play” policy. Booking outside of the available room blocks is prohibited and will result in disqualification from the event.
Any team whose home arena is more than 80 miles from the primary tournament rink and/or has a drive time exceeding one hour and thirty minutes will be considered an "out of town" team and will be required to comply with our hotel policies and procedures. There are no exceptions.
Please do not contact hotels directly, as team reservations must be made via TD Travel, the housing partner for Nickel City Hockey. If you book with the hotel directly, your reservation will be cancelled once the final team rooming lists are passed on to the hotels.
Official Housing
Partner
How To Create a Room Block
How To View Who Has Booked Rooms
Steps to Book
1. The team Coach or Manager will contact the Tournament Director, and/or use the appropriate hotel link, to set up a group block at one of our hotel options. Coaches/Managers will be responsible for communicating approximately how many rooms will be needed for the team room block.
2. From the list of available hotels, select a property that has enough rooms to accommodate your team's needs. Some hotels may require a portion of the payment to be collected at the time of booking, while others will collect the full payment upon arrival.
3. Once your ideal hotel is selected, you will receive booking link that allows 14 days for your team members to make their reservations. Team members will receive the booking link from the Coach/Manager, and book accordingly. Once a reservation is booked, a confirmation email will be received.
*Hotels will not have your reservation in their system until 30 days prior to the start of the tournament.*
4. If you are looking to cancel your room entirely, you must cancel prior to your hotel’s unique cancellation date. Please pay close attention to your hotel's cancellation date, as your reservation will no longer be adjustable after this point.
5. Once the schedule is released, please Call the Hotel Directly to make any changes to your reservation (ex. add/remove date during stay). DO NOT call Nickel City Hockey regarding these changes, as the hotels will be handling all adjustments to your reservation after the release of the schedule.
What is My Hotel Deposit?
Many hotels require a deposit to secure the booking during an event. This deposit is a portion of the total cost of your stay, and it is included in the advertised rate that you see when making the reservation. Deposits ensure that the hotel has a guarantee, and discourages no-shows or cancellations. Your deposit can vary depending on the tournament you are attending.
When you arrive at the hotel, the remaining balance of your room rate should be charged to your credit card, or paid in cash. This remaining balance should be the advertised room rate minus the deposit that you already paid. It is important to note that your hotel deposit can be refunded only before your unique booking cutoff.
Hotel Rules
Please read and share this information with your entire team. We work hard to ensure that everyone has a positive hotel experience, and to facilitate solid communication between teams and hotels.
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No Reward Points, discounts, coupons, or third party rates will pertain to tournament guests.
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All reservations MUST be done online via TD Travel to be valid. Do NOT contact the Hotel directly.
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It is the hotel's discretion if they are able to offer group rates before and/or after the tournament dates.
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All hotels will work to keep your team as close together as possible, however special requests and rooming list changes may cause your block to separate.
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Listed check-in times are between 3:00pm-4:00pm.
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A credit card imprint to cover incidental charges incurred throughout the weekend is required by a representative of each room at time of check-in (i.e. phone calls, room service, movies, etc.).
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Individual cancellations will be accepted by the hotels until 6:00 pm 72 hours (3 days) prior to arrival for the listed party. Cancellations made within the 72 hour timeframe will be charged room & tax.
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Early departures will be charged for the full reservation's room and tax.
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If a team cancels more than 50% of their entire requested room block within one (1) week of the tournament start date, they will be subject to charges for one night per room plus tax, for their entire block of rooms originally listed on the rooming list.
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Children must be accompanied in the hotel at all times, including all common areas, swimming pools, and fitness centers.
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All children under the age of 15 must be in a guest room before 10:00 pm.
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Hockey sticks of any kind (ice hockey, shinny hockey, etc.) are not allowed in the hotels.
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Running in the hotel, including hallways and common areas, will not be permitted.
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Parents and/or the team's representative will be held responsible to compensate the hotel for any loss, in the event of any damage to hotel property.
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(In the event of physical damage, the individual will be billed for the actual cost of the repairs and/or replacement of the damaged items and the related costs.)
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ZERO TOLERANCE POLICY: If a team is found to have violated hotel policies on the following, we will take swift action in removing teams and individuals, not only from the hotel, but also the tournament. In this case, registration fees will not be refunded:
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Outside alcohol consumption on property
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Unsupervised/unattended children & players
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Disturbance to other hotel guests
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Disrespectful behavior towards hotel staff
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Damage to hotel property
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By registering for a Nickel City Hockey event, you have agreed to all hotel rules and policies for your entire team. The team contact is responsible for communicating tournament hotel rules and procedures with all members of your group.